Contact Us

Customer Service

Please contact us with any inquiries.
Phone number: (815) 875-2014
Address: 700 South Main St., Rm. 104, Princeton, Illinois 61356

To help us better serve you, please click on the category below that best matches your question or comment.

  • Your Account - Information regarding your account and forgot password information.
  • Website Help - Helpful information about downloading records, software requirements, opening zip files, accessing previously purchasing records and order information.
  • Frequently Asked Questions - Answers to frequently asked questions about genealogical records, search tips, and managing your account.
  • Contact Form - Can’t find an answer in the FAQ? Contact us via our web form.